Gerbs Board Games

 

Terms and Conditions - Gerbs Board Games

Last updated on: October 1, 2026

1. Company Information

Gerbs Board Games
Website: https://gerbsboardgames.be
Email: gerbrand@colombierprojects.be
Phone: +32473270375
Business Registration Number: BE07497342

Hereinafter referred to as "the Seller".

The customer is hereinafter referred to as "the Buyer."

2. Applicability

These terms and conditions apply to all offers, orders, and agreements entered into through the Gerbs Board Games online store.

By placing an order, the Buyer agrees to these terms and conditions.

3. Offerings and Products

The products offered are described and depicted as accurately as possible.

Obvious errors, typographical errors, or errors in prices, product descriptions, or images are not binding on the Seller.

All offers are valid while supplies last.

4. Prices

All prices listed are in euros (€) and include VAT, unless otherwise stated.

Shipping costs are listed separately during the checkout process before the order is confirmed.

The Seller reserves the right to adjust prices at any time. The price in effect at the time of the order will apply.

5. Orders and Payment

A contract is formed as soon as the Seller confirms the order.

Payment is made using the payment methods available in the online store.

The Seller reserves the right to refuse an order in the event of:

  • suspicion of fraud;
  • incorrect customer information;
  • previous defaults;
  • technical errors in price or product descriptions.

6. Delivery

The Seller strives to process and ship orders as quickly as possible.

The delivery times listed are approximate and do not entitle the customer to compensation in the event of a delay.

The Buyer is responsible for providing the correct shipping address.

The risk of loss or damage passes to the Buyer as soon as the goods are physically taken into possession.

7. Right of Withdrawal

Consumers have the right to cancel the contract without giving a reason within 14 calendar days from the day they receive the product.

To exercise the right of withdrawal, the Buyer must notify the Seller in writing via email.

The product must be returned within 14 days of the notice of withdrawal.

Returned products must:

  • to be complete;
  • to be unused;
  • be in its original packaging;
  • be in a condition suitable for sale.

The direct costs of returning the item are the responsibility of the Buyer.

Once we have received and inspected the return, the purchase amount will be refunded within 14 days.

8. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to:

  • personalized products;
  • custom-made products;
  • sealed products whose seals were broken after delivery, if they cannot be returned for hygiene or safety reasons;
  • gift certificates.

9. Complaints and Defects

The Buyer is required to inspect the delivered products immediately upon receipt.

Any visible defects or shipping damage must be reported within 48 hours of receipt via email, accompanied by photos.

Under the statutory warranty, the consumer is entitled to a product that conforms to the specifications in accordance with Belgian consumer law.

10. Liability

The Seller's liability is limited to the invoice amount for the order in question.

The Seller cannot be held liable for:

  • indirect damages;
  • consequential damages;
  • loss of income;
  • damage caused by misuse of products.

The information on the website is provided in good faith. The Seller cannot be held liable for any errors or omissions.

11. Intellectual Property

All content on the website, including text, images, logos, photos, and designs, remains the property of Gerbs Board Games or its licensors.

No part of this material may be copied, distributed, or used without prior written permission.

12. Privacy

Personal data is processed in accordance with applicable privacy laws and the online store’s privacy policy.

More information on this topic can be found in the privacy policy on the website.

13. Force Majeure

The Seller shall not be liable for delays or failure to fulfill obligations resulting from force majeure, including but not limited to:

  • strikes;
  • transportation problems;
  • natural disasters;
  • pandemics;
  • supplier disruptions;
  • government measures.

14. Governing Law and Jurisdiction

All agreements are governed exclusively by Belgian law.

Disputes fall under the jurisdiction of the courts of the district where the Seller’s registered office is located, unless mandatory statutory provisions provide otherwise.

15. Contact

For questions, complaints, or comments, customers can contact us at:

Gerbs Board Games
Email: gerbrand@colombierprojects.be
Website: https://gerbsboardgames.be